FAQ

How to create a custom unsubscribe link
To create a custom unsubscribe link, either create an "Unsubscribe reasons" page in the Pages module, or create your own external unsubscribe page...
Wed, 11 Aug, 2021 at 3:16 PM
How and why to use contactfilters (basic introduction)
Contactfilters are an essential part of contact management in Maileon. These filters are used to segment contacts based on Contactfield values or other cont...
Wed, 11 Aug, 2021 at 4:41 PM
Unsubscribes without an unsubscribe link
Sometimes you might see unsubscribes on mailings that do not have an unsubscribe link in the body of the email. For instance a triggermail or a transactiona...
Wed, 11 Aug, 2021 at 4:08 PM
Automatic unsubscribes
If you're seeing unintentional or automatic unsubscribes in your Maileon account, this is probably due to contacts having a spamfilter that automaticall...
Wed, 26 Jan, 2022 at 9:34 AM
Contact permission levels
In Maileon contacts can have different levels of permission which are described below. These levels can be set on manual add, import or synchronisation or o...
Mon, 30 Jan, 2023 at 4:51 PM
Getting age from birthdate to display in email
To display a contact's age in an email based on their birthdate, a piece of code called a "scriptlet" is required:  [[ % floor (div (sub (...
Thu, 1 Dec, 2022 at 10:43 AM
Personalization & default values
When using personalization (in content, subject lines or elsewhere), consider using a fallback value. This enables sending personalized emails to contacts m...
Wed, 3 May, 2023 at 1:31 PM
Email deliverability guide
Delivery Rate and Deliverability Definitions Delivery rate and deliverability are two distinct metrics in email marketing. The delivery rate measures the p...
Fri, 1 Sep, 2023 at 3:05 PM
Why is my email delivered to the commercial or spam folder?
Email marketing has become an essential tool for businesses to reach their target audience and promote their products or services. However, despite careful ...
Tue, 5 Sep, 2023 at 12:57 PM