For extra security, you can enable two-factor authentication (2FA) on your Maileon account. Your service partner will enable this at the customer level, which means it will be mandatory for all Maileon accounts in that customer group and all users on these accounts:

Once this setting is applied, users will automatically receive a notification to set up a 2FA app during their next login. Examples of such apps are Authy, MS Authenticator for iOS, and Google Authenticator. Download links are available.

Configuring a 2FA app means you'll need to scan the QR code through the app or manually enter the code to add Maileon to your 2FA app.

After you've set everything up in the app, enter the 6-digit "token" from the app into the input field on Maileon. After that, you'll be redirected to the login page. Check the box next to "2FA token" and add a token from your 2FA app, along with your username and password, to log in. From now on, you'll need to check the box and enter a token for each login.

If you want to use a different 2FA app, you'll need to remove and re-add the user to the account and repeat the steps above.