LISTS & CONTACTS

Find guides to importing and organising contacts, building target groups, managing preferences and maintaining your contact database.

Import, export and organise contacts

• ▶️ UI2: How to import contacts and enable import tracking
  Import a contact list and enable import tracking in the new interface (UI2).

• ▶️ How to import contacts and create a static Target group
  Learn how to import contacts and create a static target group.

• ▶️ How to export contact data and preferences in Maileon (UI2)
  Select contact fields and preferences to include in a contact export (UI2).

• ▶️ How to check sent voucher codes on contact level
  Open a contact’s voucher history to see which voucher codes have been shared with them.

Build filters and target groups

• How and why to use contactfilters (basic introduction)
  Learn how contact filters use conditions to segment contacts and how to combine those conditions.

• ▶️ How to create a Target group (mailinglist) from a Contactfilter?
  Create a target group from a contact filter so you can select it when sending a mailing.

• ▶️ How to deduplicate contacts in a contact filter?
  Deduplicate a filter by email address when your account uses external IDs as the unique contact identifier.

Update and clean up contacts

• ▶️ How do I change a contact field value in bulk for a selection of contacts?
  Use a marketing automation program to update a contact field for a selected group of contacts.

• ▶️ How to find and remove inactive gmail contacts
  Find inactive Gmail contacts with a filter and use a contact job to delete them.

• ▶️ How to use Contact Jobs to delete contacts (undo a contact import)
  Use import tracking and a contact filter to delete contacts from a specific import with a contact job.

Manage permissions and tracking consent

• Contact permission levels
  Understand the available contact permission levels, including single opt-in and double opt-in.

• ▶️ How to get permission for tracking of opens & clicks in a double opt-in email
  Configure a double opt-in email to request permission for tracking opens and clicks.

• ▶️ Configure Permission Level Change in Maileon Platform
  Configure a standard link that changes a contact’s permission level, including tracking preferences.

• How to change contact permission levels in Maileon with a contact job
  Use a contact job to change contact permission levels; the guide explains a process that can be difficult to reverse.

• ▶️ Configure Contact Jobs For Tracking Consent In Maileon
  Create and configure a contact job to manage tracking consent.

Manage preferences and unsubscribes

• ▶️ Update Contact Preferences With One Click In Maileon
  Learn how to update contact preferences with one click.

• How do I embed a preference page to my website?
  Embed a Maileon preference page on your website and pass contact-identifying URL parameters to the form.

• Unsubscribes without an unsubscribe link
  Understand how an email client’s unsubscribe button can unsubscribe a contact even when the email body has no unsubscribe link.