Maileon can send e-mail over a subdomain of your corporate domain. Also the trackable links, images, online version of e-mails and all landing pages will be running over this subdomain. Your customer will always see your company domain in all URL's. In order to do this, a couple settings have to be made in the DNS setup of the domain. Typically your IT or hosting partner can support you with these topics. We offer two different setup methods: a primary and an alternative method, both described on this page.
Primary setup method: Nameserver delegation
We prefer you to change the nameservers to our servers, so we can access and manage the settings on this specific subdomain. To realise this, the two nameservers below should be added to the DNS setup. As an example we use newsletter.yourdomain.com. Of course "yourdomain.com" should be your own domain, and "newsletter" can be anything of your choice. Like "mail", "e", "news", etc.
newsletter.yourdomain.com IN NS ns0.isprit2.de
newsletter.yourdomain.com IN NS ns1.isprit2.de
Please note: remove all other entries on the chosen subdomain to avoid any interference.
To check if the setup was done correctly, you can check the subdomain via domaincheck.maileon.com.
Alternative setup method: delegation via CNAME
If it is not possible for technical or company policy related reasons to use the primary setup method, we offer an alternative solution with CNAME records:
newsletter.yourdomain.com. IN CNAME cname.maileon.com.
xq._domainkey.newsletter.yourdomain.com. IN CNAME xq._domainkey.cname.maileon.com.
_dmarc.newsletter.yourdomain.com. IN CNAME _dmarc.cname.maileon.com.
Please contact us if you have any questions or trouble setting up the subdomain.